I am behind on my posts due to personal issues. I will try to make them up. Last week I went to the LA2M lunch at Conner Oneal's in Ann Arbor featuring speakers Kentaro Roy and David Hardcastle of Kentaro Web Design + SEO. Interesting time and the material covered went along with the material in our class last week also. They topic is funnels.
So, eggs? How does this fit in? I find myself taking the info I am reading and hearing and applying it to everyday life. I decided this week that I was going to try to find a local source for my eggs rather than the grocery store. So lets look at what I did from a search and funnel perspective. I started like most people do now, I searched for local eggs for sale in Belleville. It did not surprise me that little was found, the links were mostly stores. There were three that appeared to be farms but their sites were no help as far as eggs or prices.
Next I went to the local papers where there was one ad and the price listed as $1.90 a dozen. Reasonable I thought so I went looking for it. As I looked I saw other signs in front of house, some listed prices, some didn't. I thought the prices listed were high, so I never stopped. I am not a real forward person so I did not stop at the ones that just said EGG FOR SALE. I didn't know what time of day they wanted to be bothered. I never found the one listed in the paper as there were no signs where the ad said they were and I did not call the number because I did not wish to bother people. At the end of the day I went to Meijer and bought what I always do.
Compare this to the funnel. I entered the funnel in the Become Aware stage below. I became aware that I wanted a fresher local source for eggs than I currently had. So I began my Research. I tried most of the ways one can research today. I followed the path of least resistance, which is overlooked today in marketing. People do what is easier for them. I do not like bothering people, so without all the information I needed I was unable to make a well informed choice. So I Compared what I could. Again though it was not a fully informed comparison, so my results were poor. The information I needed was not there for me. I left the funnel in the middle of the Research.and Compare areas. This in my opinion is where most small businesses fall short. Not enough information is made available for people to make a choice to go to the Purchase part of the funnel. This is the goal yet we line up obstacles preventing us from getting there. The simplist obstacle to avoid id info. Go to your site and try to use it as a customer, you may be able to fix some issues yourself.
So, eggs? How does this fit in? I find myself taking the info I am reading and hearing and applying it to everyday life. I decided this week that I was going to try to find a local source for my eggs rather than the grocery store. So lets look at what I did from a search and funnel perspective. I started like most people do now, I searched for local eggs for sale in Belleville. It did not surprise me that little was found, the links were mostly stores. There were three that appeared to be farms but their sites were no help as far as eggs or prices.
Next I went to the local papers where there was one ad and the price listed as $1.90 a dozen. Reasonable I thought so I went looking for it. As I looked I saw other signs in front of house, some listed prices, some didn't. I thought the prices listed were high, so I never stopped. I am not a real forward person so I did not stop at the ones that just said EGG FOR SALE. I didn't know what time of day they wanted to be bothered. I never found the one listed in the paper as there were no signs where the ad said they were and I did not call the number because I did not wish to bother people. At the end of the day I went to Meijer and bought what I always do.
Compare this to the funnel. I entered the funnel in the Become Aware stage below. I became aware that I wanted a fresher local source for eggs than I currently had. So I began my Research. I tried most of the ways one can research today. I followed the path of least resistance, which is overlooked today in marketing. People do what is easier for them. I do not like bothering people, so without all the information I needed I was unable to make a well informed choice. So I Compared what I could. Again though it was not a fully informed comparison, so my results were poor. The information I needed was not there for me. I left the funnel in the middle of the Research.and Compare areas. This in my opinion is where most small businesses fall short. Not enough information is made available for people to make a choice to go to the Purchase part of the funnel. This is the goal yet we line up obstacles preventing us from getting there. The simplist obstacle to avoid id info. Go to your site and try to use it as a customer, you may be able to fix some issues yourself.
